Refund Policy

TIGERSTREEM Store Does offer refunds on Digital Products/Services under certain conditions.

TIGERSTREEM Store offer Refunds ONLY under these condtions :

Conditions :

• We will refund completely only purchase which has been done in less than 7 Days. After 7 Days no complet refund can be processed.
• All other refund requests will be returned partially according to used period of the subscription

We will not send refunds nor make partial refund if:

• Customer found another service.
• Customer refuse to apply the solutions we provide if he/she have any issue.

If some channels are freezing, buffering or not working sometimes:

Though almost all of our Servers are stable, sometimes some channels do freeze or doesn’t work due to various reasons but it’s not for permanently. Our expert engineers are always working to fix them.

Most of the times, these issues are temporary and caused by below reasons:

• Customer internet fluctuations.
• Issue with the box/apps/customer setup in general.
• Your ISP has issue.
• Channel is down from server end.
• Customer change his/her mind and wanted to withdraw/switch between servers.
• Server update/restart from our end (weekly performance necessary).

In case user/customer can’t watch their IPTV subscription plan for 72 hours+ because of server issue or any other problems caused by us or our end, we will completely refund the package price or add all lost time on top of your subscription for free + some extra bonus we can negotiate together.

Contact us: If you have any questions about our Returns and Refunds Policy, please contact us at contact@TIGERSTREEM .com